ABOUT HOUSE OF HOPE - PROVO
Founded in 1946, House of Hope is one of Utah's 58 (24.3 percent) nonprofits that provides treatment, education, and prevention services for individuals and communities struggling with problematic substance use. The organization operates in two locations: one in Salt Lake City and this one in Provo.
The Provo campus is an intensive residential facility for women, pregnant women, and mothers, located on a business park between Utah Lake and the Wasatch Mountains. Children may attend treatment with their mothers, making it one of the just 14 (5.9 percent) treatment centers in the state with this offering.
Medical detox services are not available on-site, and incoming clients will need to have a minimum of 72 hours free of drugs and alcohol on admission, and a minimum of seven days free of opiates.
TREATMENT & ASSESSMENT
Though it started as a center for men, House of Hope later transformed into a gender-specific organization offering treatment for women - one of the state's only 124 (51.9 percent) programs tailored to address the particular problems women face in addiction and recovery, such as domestic violence, physical and/or sexual abuse, parenting skills, depression, and interpersonal relationships.
The goal of treatment is to help residents improve their bonds with their children and transition back into life in their communities, with stable jobs and accommodations. Treatment consists of an initial assessment, followed by individual, group, and family counseling; psychoeducation about addiction; and life skills training. Children of mothers in treatment spend their days in play therapy and skill-development groups.
Aftercare provisions consist of referrals and linkage to resources in the client's local community, so that they can continue to receive the support they need.
There is currently no information provided by the facility regarding its treatment staff.
ACCOMMODATIONS & AMENITIES
Residents should bring a 30-day supply of any prescribed medications in a sealed container. There is currently no further information provided by the facility regarding its living arrangements and related offerings.
Rehabs.com has not yet received any reviews from this facility’s alumni, affiliated friends or family members, or staff at the time of this writing, though secondary sites yielded mixed feedback to date. A three-star average rating based on six reviews left on Google revealed some appreciation for aspects of the program and some inconsistency in others.
Both of the two five-star reviews were left by individuals who donate to House of Hope, rather than an alum. "The House of Hope brings sobriety to those willing to follow the program and turn their lives around," K.Y. wrote. J.Z. added: "They have quality services for patrons trying to overcome addiction. I have enjoyed working with and supporting this program."
"My buddy Nathan had to deal with these people for family matters. They were extremely judgmental and rude towards his in efforts to be able to visit his family," C.P. wrote in the only other piece of commentary accompanying the ratings.
In addition, seven former employees reviewing House of Hope Provo on Indeed gave the facility a 3.4 out of five-star average rating at the time of this writing. The reviewers repeatedly commented highly of the facility's mission and programming, but expressed frustrations with the lack of resources that's typical of nonprofits.
"House of Hope is a non-profit organization and that has made it hard to work there, financially... My favorite part about working there was all of the people I worked with, and all of the clients I worked with... The program itself is excellent, and one of the best in the state and I would recommend it to anyone--client, or staff alike," one former employee wrote in a representative review.
House of Hope is one of 110 (46 percent) facilities in the state to accept Medicaid. The facility also accepts Access to Recovery vouchers and is in-network with insurers including Aetna, Coventry, United, and Value Options. The organization also has a relationship with a medical loans company to increase the accessibility of treatment.
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