ABOUT HOUSE OF HOPE –– SALT LAKE CITY
House of Hope – Salt Lake City provides behavioral health services to women to help them rebuild their lives and strengthen their families. As such, the center treats women and mothers who are struggling with substance abuse and co-occurring disorders through residential care, day treatment, and outpatient programming.
Established in 1946, the organization, which served more than 400 families last year, operates seven facilities in total, including another program in Provo, Utah. Within the state, House of Hope – Salt Lake City is one of 58 (24.3 percent) substance abuse treatment facilities in Utah operating as a private nonprofit, one of 65 (27.2 percent) that provides residential services, and one of 124 (51.9 percent) Utah treatment facilities with specially tailored programs for adult women.
TREATMENT & ASSESSMENT
House of Hope does not provide detox services. To be admitted, all clients must be free of drugs and alcohol for 72 hours, free of opiates for seven days, and free of benzodiazepines (e.g., Xanax and Valium) for 14 days. Prospective clients also must undergo a TB test and a general health screening prior to beginning treatment.
The treatment philosophy is based on the biopsychosocial model of addiction, which views addiction as a chronic disease. Programming draws upon 12-Step, which is used by 66.1 percent of Utah treatment facilities, and also includes a variety of treatment modalities, including group counseling, individual therapy, family counseling, and substance abuse education.
Workshops address parenting skills, relapse prevention, anger and stress management, and healthy living activities. Treatment also includes case management, and the length of stay in the residential programs depends on each client’s needs.
For the children of participating mothers, the Hope Center for Children offers programming that provides a structured therapeutic environment for children. Under the guidance of a case manager and a therapist, children are taught to self-regulate their emotions and engage in creative expression.
At the end of residential treatment, House of Hope’s aftercare and recovery support services help clients return to their daily lives. Clients may also may transition to the center’s day treatment or intensive outpatient program (IOP), which are conducted Monday through Friday.
At House of Hope, the treatment team includes substance abuse counselors, therapists, case managers, aftercare coordinators, and support staff. To date, the seven individuals polled on the matter by Rehabs.com offered mixed opinions concerning the facility's staff.
Staff Experience and Training: 3.6/5
ACCOMMODATIONS & AMENITIES
House of Hope in Salt Lake City can house up to 44 women and 45 children through four residences it operates in the downtown area. Photos on the website indicate well-kept houses with bright and airy bedrooms, comfortable furnishings, and outdoor seating areas. To date, the seven individuals polled on the matter by Rehabs.com generally approved of the facility's upkeep.
WHAT ALUMNI SAY
At the time of this writing, the 10 former clients who reviewed House of Hope for Rehabs.com submitted mixed impressions of the facility: six positive, four negative. Positive reviewers praised the staff. Several alumni also highlighted the results they achieved. One alum wrote, “Helped me get clean,” while another reported: “I gained skills to be successful.” Alum S.B. added: “It’s great for women with children.”
Negative reviewers complained about lack of discipline, caring, and effectiveness, referring to it as a “revolving door” because of the prevalence of repeat clients, and warned people to “stay far away from this place.” Yet another, who was court-ordered to the facility, wrote: “This was one of the worst experiences with a treatment facility I have ever had.”
On secondary sites, House of Hope received positive coverage to date: 3.8 out of five stars based on four reviews on Google; and 4.8 stars based on the opinion of 16 people on Facebook, which the organization may manage.   The positive reviewers (alumni, loved ones, unidentified) who left commentary with their ratings credited the facility for helping them turn their life around, such as five-star reviewer Jenny on Google, who wrote: “They gave me the tools needed to stay sober and be able to keep my baby with me while I learned to get and stay clean.”
WHAT FRIENDS & FAMILY SAY
The three loved ones who reviewed House of Hope for Rehabs.com to date, provided mixed viewpoints: one highly positive, one marginal, another negative. The positive anonymous reviewer gave perfect five-star ratings for holistic offerings, likelihood to recommend, and staff experience and training. They considered “authority and accommodations” among the strengths and wrote: “They are loving yet firm.” However, the negate reviewer wrote: “House of Hope is a waste of time and money.”
At the time of this writing, House of Hope accepts Medicaid, state-financed health insurance other than Medicaid, private health insurance, and military insurance, as well as cash or self-payment.
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