They released my loved one without discharge paperwork and used their word against his when asked multiple times for discharge paperwork. They do not lead by example. They manipulate and use fear to keep their clients quiet when questioning policies. Staff used scapegoating and blame to my loved one and others in the facility. When questioned in due respect they refused making appointments to discuss and ROIs and compromised my loved one’s recovery when this individual was doing well and although difficult was abiding by rules. They fabricated lies to improve their image and maintain funding. They violated every code of ethics as social workers and substance abuse counselors to do the best for their client (s), fight for injustice and claim no retribution. Someone needs to realize that you cannot rule your treatment center by fear. Many at this facility deal with the criminal justice system so feel they cannot speak up and when they do, they are punished. How will society conquer recidivism? By not stigmatizing. The Haven told me my loved one was court mandated and labeled him as aggressive because of that. This place is a horrible example of a “front” for helping those dealing with an incredibly difficult disease and they demoralize their clients and punish those who feel enough vulnerability to be open and continue to work hard for autonomy and change. It’s not about who an individual was but who they want to become and poorly trained social workers do not compensate for poor management. Poor example of a program who in the midst of our substance use epidemic only exploits and scapegoats their clients for their own gain. Do NOT go. Find another place who cares. Another example of a non profit and management just seeking and image and not truly caring for individuals and not taking responsibility when they do wrong but placing blame on the clients they should be placing first. Poor health care. And this is part of the problem in drug rehabilitation.