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American Addiction Centers National Rehabs Directory

Willow Oaks

114 Willow Oaks Lane, Cartersville, Virginia, 23027
Facility Photo

About Willow Oaks

Human Resources, Incorporated offers a wide range of substance abuse treatment services for individuals suffering from addiction to alcohol, opioid, cocaine and other illicite substances. All treatment tracks are united by a focus on treating the whole person with evidence based practices, including 12-step models that incorporate addiction education, life skills training, anger management, therapeutic methods and gender-specific concerns. All treatment programs are licensed by the State of Virginia’s Department of Mental Health and Substance Abuse Services.

Facility Location

Patient Reviews

Overall Rating
4.3
(5 reviews)
5
4
3
2
1
  • Accommodations & Amenities
    4.2
  • Treatment Effectiveness
    4.2
  • Meals & Nutrition
    4.4
4.7
Jamie
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I was put here by a drug court program, I have celiac disease and they went ABOVE AND BEYOND to make sure my nutritional requirements were met. They really made sure that I was eating what I was supposed to, and eating well. I was not supposed to be there, of course no one would believe that. It's very true though. I was treated very respectfully, which was a relief considering the fact that I was screwed by the system. The nurse went over my rights. She also had a homeless man there who had no clothes of his own and brought him her husband's clothes. Everyone there is so caring. I had a great experience, and I would think that I would say the opposite considering the fact that I SHOULD NOT have been in that position. It was not their fault, it was the county i was in who decided. But they treated me with nothing but respect and genuine compassion. I see reviews about not having enough family time. I saw how Boxwood (not sure I spelled it right but know it was one of the two facilities that I would be sent to) operated and they were able to have visitors. But had it explained to me why they thought it would be a negative thing. I saw the pros and cons of both. But really feel this facility was looking out for me and my well being. I have no negative things to say despite the bitterness of being sent there in the first place. If it's the same as when I went there, then be happy.
4.7
Thomas
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Knowledge and friendliness of staff. Excellent setting in the country, very comfortable and "homey" Excellent staff, great home cooked meals.
2.3
Anonymous
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Needs improvement in family participation.
5.0
M R
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
Wonderful and knowledgeable staff needs more spirituality
4.7
JH
Accommodations & Amenities
Treatment Effectiveness
Meals & Nutrition
I really can't say much, but I do know that they are very strict, yet, they are very pleasant to the patients. To get my son thinking the way he does, their program had to have been very good. I feel that they did a very good job. He has had one slip up but that was the only time otherwise he has been a pleasure to live with.