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Human Resources, Inc. - Willow Oaks Residential Treatment

114 Willow Oaks Lane, Cartersville, Virginia, 23027
Human Resources, Incorporated offers a wide range of substance abuse treatment services for individuals suffering from addiction to alcohol, opioid, cocaine and other illicite substances. All treatment tracks are united by a focus on treating the whole person with evidence based practices, including 12-step models that incorporate addiction education, life skills training, anger management, therapeutic methods and gender-specific concerns. All treatment programs are licensed by the State of Virginia’s Department of Mental Health and Substance Abuse Services.

Facility Highlights

  • Gender-Specific Groups
  • Anger Management
  • 12-Step Models


  • 12-Step

    The term “12 Step Program” describes a way to recover from addiction that is based on the model developed by Alcoholics Anonymous. Many drug and alcohol treatment centers base their treatment on 12 steps – the first three of which are situational, the next four addressing the practical issues created by the addiction, followed by two steps focused on making amends for hurting others. Steps 10 and 11 involve a deeper examination of the previous steps and the final step is focused on helping others avoid and recover from addiction.
  • Residential Treatment

    Residential treatment programs provide housing (food and meals) in addition to treatment for substance abuse. Some facilities offer only short-term residential treatment, some offer only long-term treatment and others offer both, ranging from a few days to many months, based on patient needs.

Facility Settings

  • Average Location/Amenities

Treatment Center Links

Rehabs 360 Guide


Located on 14 acres of scenic countryside in Cartersville, Va., Willow Oaks Residential Treatment offers an intensive residential program, and a long-term residential program for adults struggling with chemical dependency. The rehab also provides an on-site detoxification program for individuals recovering from opiate dependency. Willow Oaks Residential Treatment is a division of Human Resources, Inc., a nonprofit provider of substance abuse services, making Willow Oaks one of 49 (21.4 percent) of Virginia nonprofit treatment centers.


According to Human Resources' website, upon admission into the residential program, clients undergo an initial assessment for clinicians to form an individualized treatment plan. If necessary, Willow Oaks offers on-site medication-assisted detoxification for individuals recovering from opiates

Typically lasting between seven and 14 days, the program utilizes Suboxone to alleviate symptoms of opiate withdrawal. Once the client completes detoxification, clinicians work with them to help taper off the Suboxone regimen.

Residential programming blends psychotherapy, skills training, and 12-step involvement to help clients achieve and maintain sobriety. Clients participate in individual, group, and family counseling to address the underlying issues contributing to their addictive behaviors. They also attend gender-specific groups, as well as groups on relapse prevention, anger management, coping skills, and stress management. Alternative methods, such as acupuncture, also may be integrated.

The residential program consists of a 28-day intensive period, which may focus on achieving sobriety and detoxification, while Intermediate Care (60 to 90 days) emphasizes learning skills to sustain sobriety. Along with core programming, the facility partners with community-based agencies to provide vocational training, G.E.D. testing and classes, computer classes, and spirituality groups. As clients complete the residential program, clinicians develop a comprehensive aftercare plan to support lasting sobriety.


According to its website, Willow Oaks Residential Treatment's treatment team of includes physicians, addictionologists, clinical psychologists, certified clinicians, educators, and other trained specialists. To date, the three alumni polled by Rehabs.com gave four- or two- out of five stars for the staff's level of training and experience.


Willow Oaks Residential Treatment's website notes it comprises a main facility and women’s facility. Both offer a therapeutic, home-like environment conducive to early recovery. Clients share comfortable, double-occupancy bedrooms and enjoy outside sitting areas.

Accommodations and amenities: 4/5 based on four reviews


The three alumni surveyed by Rehabs.com to date provided mixed feedback. Two alumni provided positive reviews, and gave four out of five stars when asked if they would recommend Willow Oaks Residential Treatment. The two alumni also gave four- or five- stars for its treatment of co-occurring disorders, cleanliness, and exercise and leisure activities.

"Excellent setting in the country, very comfortable and "homey" Excellent staff, great home cooked meals," an alum wrote.

The other alum provided negative feedback, and just two out of five stars when asked if they would recommend the center, its treatment of co-occurring disorders, and counseling options.

To date, the two people who left Google Reviews for Willow Oaks gave five out of five stars, and positive commentary. "I went here years ago for substance abuse counseling and I loved it here. They helped me put myself on the right path & helped me work thru problems I didn't know I had," an alum wrote in a representative review. [1]


The one loved one polled by Rehabs.com at the time of this writing praised many aspects of the facility. J.H., a parent of a client, submitted five out of five stars for the facility’s staff support and counseling options. “To get my son thinking the way he does, their program had to have been very good. I feel that they did a very good job,” J.H. wrote. Yet they offered a rating of just one star for the level of family involvement.


The facility’s website states: “Rates for service vary; for accurate up-to-date information, contact the program for the current fee schedule.” To date, the three alumni polled by Rehabs.com gave five-, four-, and two out of five stars for affordability.

[1] https://goo.gl/adgYH2

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