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I really can't say much, but I do know that they are very strict, yet, they are very pleasant to the patients. To get my son thinking the way he does, their program had to have been very good. I feel that they did a very good job. He has had one slip up but that was the only time otherwise he has been a pleasure to live with.
I was admitted to Mt. Regis on May 24,2019. My private insurance covered my stay at Mt. Regis until June first. At that time, I went on Medicare. I was contacted by the financial dept. on June first and was told that the facility did not participate with Medicare and that I would have to pay the remaining balance that day, an amount over $10,000, which I paid. That hit me like a freight train. The financial adviser stated to me clearly that Mt. Regis would provide the billing information to me once I completed the program in order that I could submit it to Medicare for reimbursement. Upon completion, I was provided the billing information and the paperwork to file with Medicare. I submitted all the paperwork as advised but Medicare denied my claim. I was notified by mail from Medicare that my claim had been denied so I called Medicare and was told again that Medicare would not reimburse me for my stay at Mt. Regis. If the Mt. Regis administrators knew that Medicare would not pay for my stay in the first place, then why didn't they tell me on June first? I believe I was misled because they were afraid I would leave early.
Mainspring’s team helped me look beyond treatment itself and think about what comes next. The focus on continuing recovery after leaving the programme was especially useful.