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Strengths: Focus on that patient treatment...tailored to their specific needs, establishing a course that will be channeled. Weaknesses: Communication with family. Their was a lot of attention to the mental health treatment requirements...lot of community integration and involment
I was admitted to Mt. Regis on May 24,2019. My private insurance covered my stay at Mt. Regis until June first. At that time, I went on Medicare. I was contacted by the financial dept. on June first and was told that the facility did not participate with Medicare and that I would have to pay the remaining balance that day, an amount over $10,000, which I paid. That hit me like a freight train. The financial adviser stated to me clearly that Mt. Regis would provide the billing information to me once I completed the program in order that I could submit it to Medicare for reimbursement. Upon completion, I was provided the billing information and the paperwork to file with Medicare. I submitted all the paperwork as advised but Medicare denied my claim. I was notified by mail from Medicare that my claim had been denied so I called Medicare and was told again that Medicare would not reimburse me for my stay at Mt. Regis. If the Mt. Regis administrators knew that Medicare would not pay for my stay in the first place, then why didn't they tell me on June first? I believe I was misled because they were afraid I would leave early.
Short term treatment available. Doctor's available when you need them. Counselor's as well as some of the doctor's are outdated on there information. They use some old medications, and don't seem to be well informed on new medications and ideas of how to help there paitents. They need periodic updated training like twice a year to get new a fresh ideas on treatment and medications. My son was in two different hospitals with a month both were the same. I would recommend both hospitals, but you need to be well aware that they are old fashion. They use mostly old doctors who have little updated training.