Royal Life Centers at Cascade Heights

ABOUT ROYAL LIFE CENTERS

Located just north of Spokane, Wash., in the suburb of Mead, Royal Life Centers is a substance abuse treatment center offering residential, outpatient (OP), partial hospitalization (PHP), intensive outpatient (IOP) and sober living options serving Seattle and the Pacific Northwest. Detox services are provided on-site, making it one of 17 (four percent) of outpatient facilities in Washington state to offer detox services.

TREATMENT & ASSESSMENT

Royal Life Centers offers an evidence-based, holistic approach to addiction treatment and works closely with each client to follow an individualized treatment plan. Treatment activities include individual counseling, group therapy, cognitive behavioral therapy (CBT), life skills workshops, 12-step meetings, and gender-specific treatment tracks.

The nine-week residential or outpatient program is divided into three phases. Treatment is based on a 12-step foundation. Transportation is provided to and from the facility. Phase one, six weeks long, consists of treatment six out of seven days that includes medication management and individual therapy. Phase two reduces treatment to five days per week, and phase three introduces job readiness and life skills training to help clients return to the workforce.

Outpatient curriculum also includes experiential activities such as art and music therapeutic techniques, tai chi and yoga therapy, education classes centered around various topics, and nutritional and physical fitness education among others. In addition, services such as case management, employment assistance, and mentoring and life coaching are also offered.

Royal Life Centers also offers sober living homes to help clients readjust to life outside of treatment. Clients first stay at the more restricted Main Property living then transition to the Royal Residences, offering more freedom and an extended curfew. The Life House, the final transitory house, has no curfew.

STAFF CREDENTIALS

Detox staff include certified addiction therapists, psychiatrists, and a 24-hour nursing staff. The treatment team includes a medical director, master’s level therapists, and chemical dependency professionals. The facility has a staff-to-client ratio of 1 to 6. The two individuals polled by Rehabs.com were polarized on the staff's level of training and experience, with one giving the metric a low one-star (out of five) rating and the other a high four-star rating.

ACCOMMODATIONS & AMENITIES

A 100-bed facility, the Royal Life Centers Residence, a sober living community, offers clients luxurious living rooms, spacious master bedrooms, walk-in bathrooms, and large plasma screen TVs with cable. There is currently no information regarding the living arrangements in the facility's transitional housing and sober living homes. The two individuals polled on the metric gave the facility's cleanliness a three-star rating and a four-star rating.

WHAT ALUMNI SAY

The nine former clients polled by Rehabs.com at the time of this writing gave Royal Life Centers mixed reviews.

Three out of four satisfied alumni gave the facility five stars for its treatment effectiveness and praised the program’s dedication to addiction education. “I learned about what addiction is and I gained tools that I use every day to stay sober. I don't regret one day that I spent there and I am sober and clean today,” wrote Angelena in a representative review.

Elle, another alum, gave the facility a mixed review, telling Rehabs.com that while she would recommend the facility for its staff, there were also several drawbacks, including house managers with minimal sobriety and unprofessional attitudes, and very poor food options. “Food provided comes from Costco, mostly frozen, and there are no other shopping options at all,” she wrote.

Three reviewers, S.G., L.M., and C.K., complained of ineffective treatment and poor staff. “This treatment center's staff does not supervise patients well enough... The staff is full of friends who are not strong in recovery instead of maybe qualified people,” C.K. wrote. L.M. added: “Most important, there is NO doctor on premise. I would NEVER recommend this recovery place.”

WHAT FRIENDS & FAMILY SAY

Of the three loved ones who submitted reviews to Rehabs.com at the time of this writing, two rated Royal Treatment Centers a perfect five stars while one gave a negative review. Two reviewers praised the facility’s treatment effectiveness; loved one Tracy credited the facility with saving her daughter’s life, telling Rehabs.com: “This program facility, staff, and owners saved my sanity and my daughter and her fiancé s lives. I appreciated their philosophy, the education and groups provided and the continuum of care.”

In contrast, loved one A.J. rated the facility only one and two out of five stars in seven different metrics, including family participation, holistic treatment offerings, counseling options, and others. They rated only the facility’s affordability a respectable four out of five stars.

FINANCING

Royal Life Centers works with most private insurances and offers financial assistance to clients who qualify.