ABOUT OPTIONS COUNSELING SERVICES, LLC – KOINONIA RESIDENTIAL TREATMENT CENTER
Located in the central Wisconsin city of Rhinelander, Koinonia Residential Treatment Center, a division of Options Counseling Services, provides residential treatment to adults struggling with substance use disorder or co-occurring disorders. The facility does not provide detox services, and all clients most be medically cleared before entering treatment
TREATMENT & ASSESSMENT
All treatment plans are individualized based on an initial assessment conducted by treatment staff. Koinonia's treatment approach combines 12-step methodologies with evidence-based practices such as cognitive behavioral therapy (CBT) and dialectical behavior therapy (DBT), the latter of which is applied in 56 percent of treatment facilities in Wisconsin.
Clients participate in a mix of individual, group, and family therapy, along with life skills training, gender-specific process groups, and spirituality groups. On-site Alcoholics Anonymous (AA) and Narcotics Anonymous (NA) meetings are held, making Koinonia among the 70 percent of Wisconsin treatment facilities providing 12-step facilitation. There are also specialized dual diagnosis groups, an option offered by 36 percent of all treatment facilities in the state.
Following treatment, clients are aligned with outpatient aftercare providers in their home communities.
According to the facility’s website, Koinonia employs a 24-hour staff that includes dually-credentialed clinicians, physicians, case managers, and counselors.
ACCOMMODATIONS & AMENITIES
Koinonia is situated on 10 naturally wooded acres and can accommodate 35 clients at a time. Residents are taken to a nearby YMCA to exercise, and are also treated to recreational activities such as skiing, ice skating, and tubing.
WHAT ALUMNI SAY
The two alumni polled by Rehabs.com at the time of this writing offered opposing opinions of Koinonia. One gave the rehab positive feedback, awarding it four or five out of five stars for its cleanliness, its treatment of co-occurring disorders, its exercise and leisure offerings, and its staff's level of training and experience. The reviewer also noted that staff members were in recovery, and praised the facility for it's alumni involvement, which they reported involved "taking clients out into community to involve clients in sober/clean fun in recovery."
The other alum, an 18-to-25-year-old with co-occurring disorders, gave the rehab just two out of five stars for its staff support, the overall quality of its lead counselor, the overall frequency and consistency of its meetings, and the overall quality of its groups and meetings. "Low quality, impersonal, belittling treatment program," they wrote.
Koinonia earned an average rating of 3.2 out of five stars based on nine Google reviews, and a five out of five star rating based on the opinions of 10 individuals on Facebook, which the facility may manage. Across both sites, the majority of alumni who left comments described the program as effective and helpful. "I love Koinonia. It changed my life," Shane wrote in a representative review on Google. "The clinicians and staff there are amazing people... They give you all the tools and support necessary to change your life."
WHAT FRIENDS & FAMILY SAY
The four loved ones polled by Rehabs.com to date gave Koinonia mostly positive feedback. They reported that the facility was clean and well-maintained, and that the program offered ample opportunity for family participation.
Facility Cleanliness and Upkeep: 4.5/5
Family Participation: 4.5/5
"There are Sunday family lunch and Family counseling on Saturdays," Laura wrote in a representative review. "Our son lives with us and has lived with us since he completed treatment. Has completely stopped using alcohol." Friends and family also reported that Koinonia provided a range of counseling options, and that staff were knowledgeable and supportive.
Counseling Options: 4.5/5
Staff Support: 4.5/5
Treatment costs $4,950 per month. The facility does indicate that it accepts many different types of health insurance. Medicaid is not accepted, but the facility recommends American Healthcare Lending as a way of financing treatment. Based on each client payment options, payment may be required at admission.
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