ABOUT CENTRAL WYOMING COUNSELING CENTER
Central Wyoming Counseling Center (CWCC) of Casper, Wyo., has served its local community’s mental health, behavioral health, and addiction disorders needs for more than 60 years. Today, the established center offers 68 residential beds for children, teens, adult men and women, women with children, and pregnant women in addition to intensive outpatient (IOP) care and medication-assisted treatment services.
CWCC also runs a non-medical, Social Detoxification Unit (SDU) and Comprehensive Crisis Stabilization Services (CCSS) for individuals experiencing a suicidal, psychiatric, or addiction emergency.
TREATMENT & ASSESSMENT
Clients begin with an initial assessment that takes into consideration their withdrawal symptoms, severity of addiction, and other factors. Evaluations take place Monday through Friday and are used to help staff develop an individualized plan of care. Walk-ins are accepted daily.
The intensive outpatient program (IOP), available at just 33 (70.2 percent) of facilities in the state, addresses eating disorders, depression, self-harm, and substance use disorders. Here, clients take part in both individual and group therapy while maintaining continuity with their daily lives.
In addition to counseling, those in residential care receive 24-hour care and, as needed, medical monitoring. One of just 11 (23.4 percent) of facilities that offers more than 30 days of care, CWCC offers teens access to up to 90 days of residential care. Women with children attend classes on parenting.
CWCC also offers Sub-Acute Residential Treatment (SART) for individuals experiencing severe depression, suicidal thoughts, and co-occurring disorders; here, clients can be seen by a psychiatrist for medications, in which case they’ll be directed towards as on-site pharmacy.
Prior to discharge, client and staff work together in developing a relapse prevention plan and are provided with aftercare resources. CWCC also runs outpatient programs for incarcerated individuals.
CWCC employs substance abuse and mental health professionals, therapists, physicians, psychiatrists, registered nurses, licensed practical nurses, and nursing assistants. The facility also has accreditation with CARF.
ACCOMMODATIONS & AMENITIES
CWCC is a 68-bed residential facility. Though little information is provided regarding its living arrangements and related offerings, CWCC is one of just six (12.8 percent) of facilities statewide with residential beds for children of clients.
WHAT ALUMNI SAY
The five alumni surveyed by Rehabs.com to date had mixed feedback on their experiences with CWCC. While B.L. simply wrote “amazing!” and S.A.D. referred to CWCC as a “Wonderful facility,” deeming it worthy of five-star ratings, others found the center more ineffective.
Alum kiss simply wrote “stinks” and G.O.K. felt that counselors were “very nice but not very helpful.” The latter also indicated problems with a doctor: “I’ve seen her a hand full of times and she’s called me a liar, like to argue with me and does not listen to what I say.” Even C.M.A., who gave the facility four out of five stars for its treatment effectiveness, noted how much it could improve from “More recreational time. exercising, and getting out in the world.”
CWCC also maintains a presence on secondary sources. With high average ratings of 4.4 out of five stars based on 40 Google reviews and 4.1 out of five stars from 27 Facebook users, feedback was mostly positive. Many thanked a compassionate, caring, and professional staff. “My therapist went to bat 100%,” wrote Melody on Facebook in one such five-star review. “I have come to know the staff as an extended family who have had my back on numerous occasions.”
Yet, in his one-star Facebook review, Jimmy warned others: “DO NOT SEEK HELP FROM THESE PEOPLE!! THEY DON'T KNOW WHAT THEY'RE DOING AND MAY MAKE YOUR SITUATION WORSE!!”
WHAT FRIENDS & FAMILY SAY
The three loved ones polled by Rehabs.com also had mixed feedback. While one gave five out of five stars for treatment effectiveness, calling on a “couple good therapists,” the other two reviewers gave one and two of five stars in this area.
The one-star reviewer shared details on his frustrating experience: “This place is horrible about returning phone calls and extremely rude when you call about concerns. My wife has been there for almost 3 months now. I haven’t heard from her in 3 weeks because they won’t let her use the phone... It’s really ridiculous.”
According to its website, CWCC is in-network with most insurance providers and accepts Medicare; it also forms part of the 59.6 percent of facilities statewide that accept Medicaid. The facility offers a sliding fee scale for those in need.
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